Itd 3628 Template

Itd 3628 Template

The ITD 3628 form is a Consumer Complaint and Request for Investigation issued by the Idaho Transportation Department. This form is designed for individuals who wish to report issues related to vehicle sales or dealership practices. If you have experienced a problem with a dealer, it’s crucial to fill out this form accurately to initiate an investigation.

Take action now by filling out the form below!

Open Form Here

Itd 3628 Preview

Consumer Complaint and Request for Investigation

ITD 3628 (Rev. 01-14)

 

 

 

Idaho Transportation Department (ITD) - Dealer Operations

 

itd.idaho.gov

 

 

 

 

 

PO Box 7129 Boise, ID 83707-1129

 

 

 

 

Telephone (208) 334-8681

Fax (208) 332-4184

E-mail daryl.marler@itd.idaho.gov

The Division of Motor vehicles cannot act as your private attorney or give legal advice.

 

 

 

ITD Use

DOPS

 

 

Date

 

 

MVI

 

 

Complaint Number

 

 

 

 

Person/Business Filing Complaint – Type or Print Clearly

 

 

 

 

 

 

 

Person and/or Business Name

 

 

 

 

Driver’s License Number

 

State

 

 

 

 

 

 

 

 

 

 

 

 

Street Address

 

 

 

 

 

City

 

 

State

Zip Code

 

 

 

 

 

 

 

 

 

Home Phone Number

 

Daytime Phone Number

Cell Phone Number

E-Mail Address

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Dealer

Dealership Name

Street Address

 

Dealer Number

Phone Number

 

 

 

City

Zip Code

 

 

 

Did you complain to the above business? Date Complained Name of person to whom you complained at the dealership

Yes

No

Vehicle/Owner Involved

Year

Make

License Plate Number State Vehicle Identification Number

Vehicle Owner Name(s) if Different From Complainant

Address

City

State Zip

Vehicle Sale Location

Salesperson's Name

Purchase Date

Explanation of Complainant

Describe what happened - Use additional sheets if necessary. Attach Copies of Relevant Documents (such as the title application form, contract, purchase order, warranty, odometer disclosure, receipt, canceled check, photographs, etc.)

Requested Resolution

Complainant Name (Printed)

Complainant Signature

Date

Distribution: Original - Idaho Transportation Department

Copy (Yellow) - Complainant

Essential Queries on This Form

What is the ITD 3628 form used for?

The ITD 3628 form, also known as the Consumer Complaint and Request for Investigation, is utilized by individuals who wish to file a complaint against a vehicle dealer in Idaho. This form is essential for formally documenting issues related to vehicle sales, service, or other dealership practices. By completing this form, consumers can initiate an investigation by the Idaho Transportation Department (ITD) into their complaints, seeking resolution or accountability from the dealership involved.

How do I fill out the ITD 3628 form?

Filling out the ITD 3628 form requires careful attention to detail. Here are the steps to follow:

  1. Provide your personal information, including your name, contact details, and the details of the dealership you are complaining about.
  2. Clearly state the nature of your complaint. Describe what happened and include any relevant dates and names of individuals involved.
  3. Attach copies of any documents that support your complaint. This may include contracts, receipts, or photographs.
  4. Sign and date the form before submitting it to the ITD.

Make sure to keep a copy of the completed form for your records.

Where do I send the completed ITD 3628 form?

Once you have completed the ITD 3628 form, you should send it to the Idaho Transportation Department's Dealer Operations. The mailing address is:

Idaho Transportation Department
Dealer Operations
PO Box 7129
Boise, ID 83707-1129

You can also reach out to them via phone at (208) 334-8681 or send a fax to (208) 332-4184 if you have any questions before submitting your complaint.

What happens after I submit the ITD 3628 form?

After you submit the ITD 3628 form, the Idaho Transportation Department will review your complaint. They will assess the information provided and may reach out for additional details if necessary. Depending on the findings, the ITD may initiate an investigation into the dealership's practices. You will be informed of the outcome of your complaint and any actions taken. It’s important to keep your contact information updated to ensure you receive all communications regarding your case.

Misconceptions

Misconceptions can often cloud the understanding of important processes, and the ITD 3628 form is no exception. Here are four common misconceptions about this form, along with clarifications to help you navigate the complaint process more effectively.

  • Misconception 1: The ITD 3628 form guarantees a resolution to my complaint.
  • This form serves as a request for investigation, not a guarantee of resolution. While it initiates the process, the Idaho Transportation Department (ITD) cannot ensure that your complaint will result in a favorable outcome. They will investigate based on the information you provide, but the final decision rests on the findings of that investigation.

  • Misconception 2: I must have legal representation to submit the form.
  • You do not need a lawyer to file a complaint using the ITD 3628 form. It is designed for consumers to represent themselves. However, if your situation is particularly complex or involves significant financial stakes, you might consider seeking legal advice.

  • Misconception 3: The ITD can provide legal advice regarding my complaint.
  • It's important to note that the ITD cannot act as your private attorney or provide legal advice. Their role is to facilitate the investigation of your complaint, but they cannot guide you on legal matters or represent you in any legal capacity.

  • Misconception 4: I can submit the form without any supporting documents.
  • While you can submit the ITD 3628 form on its own, including relevant documents is highly encouraged. Attach copies of any pertinent paperwork, such as contracts or receipts, to strengthen your case. This additional information can be crucial for a thorough investigation.

Browse More Forms